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Privacy Policy

 

Privacy Policy

 

 

INTRODUCTION:

Docoholic works hard to maintain the privacy of data you entrust with us. Data you store in Docoholic products is yours. We put our security program in place to protect it, and use it only to provide the Docoholic service to you. We never share your data across customers and never sell it. Docoholic is striving to be  Eu-GDPR & CCPA complied, Data centers are SOC 1 & SOC 2 with ISO 27001 certified data centers

We at MFREIGHTS INC (‘We,’ ‘Us,’ ‘Our’ ‘DOCOHOLIC’) know that you as a user (‘You,’ ‘Your’, ‘User(s)’) care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting or using our website, mobile site, mobile app & offline channels including offices and any other linked pages, features, content, or any other services we offer from time to time in connection therewith (collectively, the Website’), or by using the Services (as defined in our Terms of Service  in any manner, you acknowledge that you accept the practices and policies outlined in this privacy policy, and you hereby consent that we will collect, use, and share your information in the following ways.

By mere use of or accessing the Website, the User hereby expressly agrees with the terms of this privacy policy and the contents herein. If you disagree with this privacy policy, please do not use or access our Website.

WHAT DOES THIS PRIVACY POLICY COVER?

This privacy policy aims to give you information on how we collect and process your personally identifiable information (‘personal information’) that we gather when you access our Website OR use our Services.

It is important that you read this privacy policy together with the Terms of Service and any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. We have tried to keep our privacy policy as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these under key terms section (as provided below) first. Your privacy matters to us, so whether you are new to the Website or a long-time user, please do take the time to get to know our practices.

We do not knowingly collect or solicit personal information from anyone under the age of 18 years or knowingly allow such persons to register for the Services. If you are under 18 years, you may use the Website and our Services only with the involvement of a parent or guardian. If you believe that we might have any information from or about a child under the age of 18 years, please reach out to us at [email protected]

This Privacy Policy does not apply to any other websites and mobile applications of third parties, even if their websites/software/products are linked to our Website. User should take note that information and privacy policies of MFREIGHTS INC partners, advertisers, sponsors or other sites to which MFREIGHTS INC provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

This privacy policy is an integral part of Terms of Service of MFREIGHTS INC, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the Terms of Service .

WHAT INFORMATION DOES MFREIGHTS INC COLLECT?

We may collect, use, store and transfer two types of information about our Users: “Personally Identifiable Information” and “Non-Personally Identifiable Information” (collectively referred to as “Information“). By agreeing to this privacy policy, you consent to collection, usage, storage, processing and transfer of Information in the manner mentioned in this privacy policy for the purposes set out herein. Further, even if you have consented as above, you have the right to withdraw such consent at any time by contacting us.

WHAT IS THE BASIS FOR PROCESSING YOUR INFORMATION?

We have a lawful basis for processing of your Information (unless an exemption applies) which is as outlined below:

  • Performance of a contract. We may process your Information for performance of a contract with you as may be necessary. For example, we may process your payment information for a payment made by you through our Website. We do not store any payment information and we use PCI complied payment and subscription providers.
  • Legitimate Interest.  We will process your Information in a manner that it serves our necessary and legitimate interests, except in the event where your interests or fundamental rights and freedoms in relation to such Information, override our legitimate interests. Such legitimate interests shall include prevention of fraud or misuse of services, IT and network security, marketing and advertising of Services, and processing for marketing research purposes.

PERSONALLY IDENTIFIABLE INFORMATION

“Personally Identifiable Information” is information that identifies a specific User when such User engages in certain activities on the Website, such as creating an account, availing a service through the Website, requesting information about our Services, and such other activities as we may identify on the Website (collectively, “Identification Activities“). It is optional for you to engage in an Identification Activity. We may also receive certain Information about you from third parties when you have agreed via a third party’s form/website to share such information with us. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience.

The Personally Identifiable Information we collect depends on the Identification Activity involved. For example, while registering or availing services, on our Website we may ask you to provide us with certain personal information about yourself, such as Information provided by you while subscribing to or registering on the Website , your company name, contact details, , such as your email address, postal addresses, telephone numbers, mobile numbers, fax numbers, your first and last name, mailing address (including zip code), email address, telephone number, date of birth, credit card number, expiration date and authentication codes or related information. The information may also include your banking details and any other information relating to your turnover/profit/income, billing information payment history etc. (as shared by you).

Depending on the Identification Activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you may not be permitted to engage in that Identification Activity. Further, since the accuracy of your information is important to us, if you provide us with your Personally Identifiable Information, please keep us informed if such information changes during your relationship with us.

NON-PERSONALLY IDENTIFIABLE INFORMATION or NAVIGATIONAL INFORMATION

Non-Personally Identifiable Information is information that does not identify a specific User. This type of information may include things like the date and time of your visit, Uniform Resource Locator (“URL“) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP“) address. Generally, this Information is sent to us by your web browser when you use this Website through the use of electronic tools like Cookies and Pixel tags and depends on the settings on your web browser. If you have created a user identity on one of your visits to this Website, we may link the information provided by your browser to information that identifies you personally and use it for the purposes mentioned in this privacy policy. 

 

Information related to any other customer for whom you do any activity through your MFREIGHTS INC account. In such cases, you must confirm and represent that each of the other customers have agreed to share information shared by you and disclosed to us. If in the future you do not wish to receive Cookies, you may be able to refuse them by adjusting your browser settings to reject/block cookies including Cookies associated with our service, or to indicate when a cookie is being set by us. However, it is important to remember that if you do so, we may be unable to offer you some of our functionalities, services or support. If you have previously visited our Website, you may also have to delete any existing cookies from your browser.

 

 

USE OF INFORMATION COLLECTED

 

We may use the Information collected from you for the purposes, including but not limited to those mentioned below:
We Never Sell Personal Information. We will never sell your Personal Information to any third party. 
  • to contact you if you have requested information or communication from us;
  • to enhance the operation of the Website;
  • to provide and improve our Services;
  • to analyse Website use;
  • to determine the country in which you are located for compliance purposes;
  • for security, anti-piracy, and fraud prevention purposes;
  • to verify that existing Information about you in our possession is accurate and complete;
  • to tailor your experience with third parties;
  • to undertake any other promotional activities (where you have previously consented to such promotional activities);
  • to ensure compliance with applicable laws, rules and regulations;
  • to troubleshoot, resolve disputes and accomplish administrative tasks;
  • to enforce our agreements with you (including our Terms of Service, this privacy policy).

In addition to the above, we may use Cookies, Pixel tags or other similar technologies on our Website or emails to, among other things:

  • tailor information presented to you based on your browsing preferences, such as language and geographical region;
  • collect statistics regarding your Website usage; and
  • provide us with information to support technical functionality of service, improve the Website experience and measure marketing effectiveness.
  • To confirm your bookings / activity with concerned service providers;
  • To keep you updated about the transaction status;
  • To send confirmations ( emails/sms) wherever applicable;
  • For our operation team contact you, if necessary
  • To customize our website and mobile application
  • Request to rate and review any particular services offered.
  • To send verification message(s) or email(s).

We will only use your Personally Identifiable Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. Further, we will ask for your consent before using Information for a purpose other than those that are set out in this privacy policy.

Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor located in the European Economic Area (“EEA”), MFREIGHTS Inc is the data controller of your personal information. MFREIGHTS Inc’s Data Protection Officer can be contacted on email
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

In some circumstances we will anonymize your Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

OPINION

We highly appreciate opinions / queries and comments from our Users and frequently conduct surveys, online as well as offline, the information is aggregated, and used to make improvements to Website, other Sales Channels and its services and to develop efficient content, features and promotions for members.

MARKETING CAMPAIGNS, DATA ANALYSIS:

Marketing campaigns, data analysis help us to know your preferences, create programs and improve user experience. Personal Information collected by us for such activities may include contact information and opinion questions. As our esteemed subscriber, you will also receive notifications and updates from us about new freights , services, new MFREIGHTS INC services, or any other important information and marketing campaigns.

In addition, you may look forward to periodically receiving marketing emails, newsletters and exclusive promotional offering.

From time to time we may enhance services available on our Website/Mobile app. To the extent these services are provided, and used by you, we will use the Information you provide to facilitate the service requested and make your experience better.

You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new MFREIGHTS INC services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the “unsubscribe” link or follow the instructions in each e – mail message or send us an email at [email protected]

COOKIES AND INFORMATION

Our use of cookies is similar to that of any other reputable online companies. No Information about User is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently. MFREIGHTS INC uses cookies to personalize your experience on the Website and the advertisements that maybe displayed.

Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement to you while you are on the Website or to send you a offers (or similar emails – provided you have not opted out of receiving such emails) focusing on ports which may be of your interest. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website. All these information is only used by MFREIGHTS INC or MFREIGHTS INC suppliers to formally compile with maritime regulations and international trade best practices. This information includes shipping and receiving addresses, product descriptions and the date and time of the shipment. All of this information is required in order to correctly process a shipment request.

You may not use MFREIGHTS INC services for any illegal purpose. We may cease providing any and we may terminate your right to use MFREIGHTS INC at any time. Your rights to use MFREIGHTS INC will automatically terminate without notice from us if you fail to comply with any of these Conditions of Use or any other Service Terms.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website. Similarly, a cookie may be placed by our third party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to the Website in order to provide advertisements about goods and services that may be of potential interest to you. The information they collect does not include your Personal Information.

The third party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major online companies. They may use this information about your visits to the Website in order to provide advertisements about goods and services of probable interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. MFREIGHTS INC supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking MFREIGHTS INC cookies may disable certain features on the Website, and may make it impossible to purchase or use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

AUTOMATIC LOGGING OF SESSION DATA:

Each time you access the Website your session data gets logged. Session data consists of the User’s IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it is possible to determine a User’s Internet Service Provider (ISP), and the approximate geographic location of User’s point of connectivity from the IP address.

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED

Third Parties. We do not share Personally Identifiable Information with other parties (“Third Parties“) except as a part of the normal operations, examples of which are set out below:

  • Your information shall be shared with the end service providers like shipping lines, transporters, NVOCC, Insurance companies, Freight Agent or any other suppliers who are responsible for fulfilling your booking or any other requests. You may note that while making a booking or Freight Quote Request with MFREIGHTS INC you authorize us to share your information with the said service providers/suppliers. However, how the said service providers/suppliers use the information shared with them is beyond the purview of MFREIGHTS INC. WE therefore advised you to review the privacy policies of the respective service providers/supplier whose services you choose to avail

 

  • For your safety we may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services, and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

 

  • MFREIGHTS INC may share your Personal Identifiable Information to third party that MFREIGHTS INC may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.

 

  • Sharing of Information with other entities, which may include but may not be limited to our present or future affiliates, i.e., individuals and companies with whom we have business relationships (“Affiliates“), to provide joint services or certain services to us or on our behalf and help us to operate our business. Such entities may also obtain Information from the Website itself, for providing services to us for our business including sending out and distributing our administrative and promotional emails and measurement of the overall effectiveness of our online advertising, content and programming, through means including those of Cookies, Pixel tags and other web technologies. We may share your Personally Identifiable Information with such Third Party service providers to fulfil your requests for Services, send post or email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from our Affiliates and may have to also share their information with such Third Party service providers to accomplish our administrative tasks. We encourage Third Parties and Third Party service providers to adopt and publicly inform their privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

 

  • Sharing of Information to such entities or authorities as may be necessary for compliance with legal requirements, cooperate with law enforcement authorities, a court order, enforcement or application of this privacy policy, our Terms of Service or other agreements; or protect the rights, property or safety of the Website, its Users or others, and prevent fraud and other crimes and protect our and your legal rights in relation to the same.

 

  • Sharing of your information in the event of a business transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this privacy policy.

For all other purposes, we will ask for your consent before sharing Personally Identifiable Information with any Third Party. Also, when such Information has already been provided to a Third Party, and you wish that the Company or such Third Party stop using such information, you may, at any time, write to us or such Third Party, as the case may be, to stop using such Information. We specifically disclaim any responsibility or liability for the actions of such Third Parties. While we inform them that they are only permitted to communicate with you for the purposes of the specific activity in relation to the Company, we do not have any responsibility for the actions of the Third Parties, and the actions of the Third Parties are not in our control.

INFORMATION SECURITY

Data Retention

We will only retain your Personally Identifiable Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Information, we consider the amount, nature and sensitivity of the Information, the potential risk of harm from unauthorised use or disclosure of your Information, the purposes for which we process your Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see “Your Legal Rights” below for further information.

Enforcement

We regularly review our compliance with our privacy policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of Information that we cannot resolve with our users directly.

How we Share Information we Collect
Service Providers
We employ other third-party service providers to provide services on our behalf to visitors to our Websites and our customers and users of the Subscription Service and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
MFREIGHTS Inc Partners
In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
We partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with, and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies. If you do not want us to share your personal information with these companies, please contact us on email [email protected]
Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by MFREIGHTS Inc on the Websites and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

WHAT ARE YOUR LEGAL RIGHTS

Under certain circumstances, you have certain rights under data protection laws in relation to your Information such as requesting access to your data, requesting correction of your data, requesting erasure of your data, objecting to processing of your data, requesting restriction of processing of your data, requesting transfer of your data to you or a third party and requesting to withdraw consent to process your data. If you wish to exercise any of the rights set out above, please contact us.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

It is hereby clarified that you will not have to pay a fee to access your Information (or to exercise any of the other rights). However, we may refuse to comply with your request if your request is clearly unfounded, repetitive or excessive.

 


SECURITY OF MY PERSONAL INFORMATION

Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

Note:  As effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to us or otherwise is at your own risk.

WHAT PERSONAL INFORMATION CAN I ACCESS?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

  • name and password
  • e-mail address
  • user profile information and location

The information you can view and update may change as the Website changes. If you have any questions about viewing or updating information reach us at [email protected]

WHAT CHOICES DO I HAVE?

You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features/ Services. We will retain your personal information for a reasonable period or as long as the law requires. If you’d like us to delete/modify Information that you have provided via the Website or otherwise to us  or reach out to us and we will respond in a reasonable time. Please note that some or all of the Information provided by You to us may be required in order for the Website or the Services to function properly.

You may be able to add, update, or delete information as explained in section above. When you update information, however, we may maintain a copy of the unrevised information in our records. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.

 

 

 

 

 

 


California Privacy Rights
This section applies only to California consumers. It describes how we collect, use, and share California consumers’ Personal Information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.
For purposes of this section “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”).  
How We Collect, Use, and Share your Personal Information
We have collected the following statutory categories of Personal Information in the past twelve (12) months:
Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources. 
Commercial information, such as subscription records. We collect this information directly from you. 
Internet or network information, such as browsing and search history. We collect this information directly from your device. 
Geolocation data, such as IP address. We collect this information from your device.
Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you. 
Inferences. 
Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Subscription Service. 
Your California Rights
You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.
The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months. 
The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions. 
The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights. 
MFREIGHTS Inc does not sell Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018). 
How to Exercise your California Rights
You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your Personal Information. 


Please use the contact details below, if you would like to: 
Access this policy in an alternative format;
Exercise your rights through email
Email : [email protected]
Learn more about your rights or our privacy practices; or
Designate an authorized agent to make a request on your behalf.

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy at any time by posting the revised privacy policy in the “privacy policy” section of the Website. The revised privacy policy is effective immediately when posted on the Website. It is the responsibility of each User to review the Website and the privacy policy periodically to learn of any revisions to this privacy policy. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised privacy policy.

Please note that if you do not want to receive legal notices from us, such as this privacy policy, those legal notices will still govern your use of the Website and the Services, and you are responsible for reviewing such legal notices for changes.

You may always submit concerns regarding this Privacy Policy via email to us at [email protected] We shall endeavour to respond to all reasonable concerns and inquires.

DISPUTE RESOLUTION

You have the right to lodge a complaint with the supervisory authority in your jurisdiction if you believe that our processing of your Information infringes the requirements of the applicable laws. We would, however, appreciate the chance to deal with your concerns before you approach such authority. If you believe that we have not adhered to this privacy policy you may write to us. In your e-mail, please describe in as much detail as possible, ways in which you believe the privacy policy has not been complied with. We will investigate your complaint promptly.

Key Terms

Cookie“: A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

 IP address“: Every computer connected to the Internet is assigned a unique number known as an IP address. Since these numbers are usually assigned in country-based blocks, an Internet Protocol address can often be used to identify the country from which a computer is connecting to the Internet.

Server logs“: Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Pixel tag“: A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the privacy policy and Terms of Use for access or usage of the website

 

 

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